Common questions about the nail shades, finish effects, sets and tools offered here are answered below.
When will an order move?
Following authorized payment, allow a usual 1–2 business days to process it; after dispatch, estimated transit is another 4–6 business days. Checkout shows destination-specific services and charges. More details are in Shipping Policy.
What if I change my mind or receive a problem item?
A qualifying non-defective product can be requested for return within 30 days after delivery if it remains new, unused and in original condition. We also address faulty, damaged, incomplete or wrong goods and accept requests to exchange. Contact us for approval before mailing; Refund Policy explains how.
Will I pay for a return label or restocking?
No. A free prepaid return label comes inside the parcel for an approved mailed return. Ask for help if missing; no restocking fee is imposed.
How soon are approved refunds initiated?
Within 10 days after approval we process and initiate funds back to the original method. The provider can take longer to post the credit.
How can I track, pay or ask about data?
We share available carrier tracking; checkout presents payment options. Review Payment Policy or Privacy Policy, or reach our team through Contact Us.